POSTAGE & PACKAGING CHARGES AND DELIVERY TIMES UK Delivery for Ladies Shoes, Ladies Boots, Ladies Handbags & Costume Jewellery anywhere in UK is FREE. All womens shoes and other goods are normally dispatched within 1 day from receiving the order. Parcels are delivered by Royal Mail using Next Day Delivery service and they need a signature on receipt.    Please note that Royal Mail has a very convenient redelivery service which can be arranged on line at RoyalMail/Redelivery This service allows you to get your parcel redelivered to the original delivery address, any other address or your local Post Office for pick up at your convenience.   EUROPE & WORLDWIDE For all orders outside UK the postage has to be added manually using the links below.   All goods are normally dispatched within 1 day from receiving the order. Parcels are delivered by Royal Mail using International Signed For service and they need a signature on receipt.    Postage charges to anywhere in Europe need to be prepaid by adding a EUROPE POSTAGE COUPON in the basket together with the order. Postage for Europe is £15. Use following link to   EUROPE POSTAGE COUPON £15 >>>    Please allow 10 working days for delivery.   Postage charges to anywhere Worldwide need to be prepaid by adding a WORLDWIDE POSTAGE COUPON in the basket together with the order. Postage for anywhere in the world is £20. Use following link to   WORLDWIDE POSTAGE COUPON £20 >>>    Please allow 15 working days for delivery.   All orders are covered with insurance.   RETURNS   Our purpose is to guarantee your full satisfaction. If, for any reason whatsoever, you are not satisfied with your order, you can return purchased products to us and we will be happy to exchange them or refund your account. The goods need to reach our warehouse within 14 days from the date on which you received them from Petal Dolls. Shipping costs for the returns are none refundable. When returning goods we recommend that you obtain proof of posting as the returns are responsibility of the purchasing party till they are delivered to us. We cannot be responsible for lost or delayed parcels.   Please note: we cannot exchange the products that have been used, worn, washed, modified or damaged; we cannot exchange the products if their original packaging is in any way damaged;        we reserve the right not to accept returned products belonging to a single order that are returned at different times; To return the items use the Return Form enclosed in your parcel. If you need another copy please use this Return Form link to print a copy. We will credit your account within 5 working days from receipt of the returned product.